Returns & Exchanges

At Original Luxury, we strive for excellence in every purchase, but if your luxury item isn't the perfect fit, we offer a seamless 30-day return policy for unused and authentic merchandise. Our dedicated team ensures a premium experience for all exchanges and refunds to maintain the highest standards of customer satisfaction.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the order containing the item you wish to return to receive an official Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Place the item in its original designer packaging, ensuring all security tags, authenticity cards, and dust bags are included and intact.

• 3.
  Ship with Care

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location, keeping your tracking receipt for reference.

• 4.
  Inspection and Refund

  Once our quality control experts verify the condition of the return, your refund will be processed to the original payment method within 5 to 7 business days.